Professionals get right down to work ...
Over 1,000 technicians and specialists as well as numerous contract partners work for Bizerba in more than 70 countries. So one of them will always be near you. On request, and with the appropriate service contract, 24 hours a day and up to seven days a week.
Depending on the nature of your technical problem and what is required to solve it, you can draw on a whole team of highly qualified staff – from mechanics and electricians, automation and network technicians, right through to engineers and IT specialists.
Fast answers, not open questions
Downtime is expensive, so the search for the problem can't afford to wait long. That means being close to the customer is our top priority. It saves people's nerves, time and money.
Our experienced product support staff know Bizerba technology inside and out and have models set up near where they work. By using remote diagnosis they can explain the best way for you to fix your problem, right down to the smallest nut and bolt, or they can log on to your machine and repair it online.
If all this does not work, one of our technicians will get out to your premises straight away. Even at 2 o'clock in the morning, if you have the right service contract. Because if you are running a three-shift system, you don't want to wait until the following morning.
Tell us what you want to achieve and we will draw up a tailor-made agreement for you to sign. Request a quote by phone or e-mail.