You benefit from greater planning reliability and cost certainty with the Software maintenance contract. The provision of regular updates gives you greater operating security. This ensures a high level of availability and productivity for your company.
If the system still comes to a standstill, product specialists are available via our hotline. Stand-by services during our business hours are included, meaning that analysis and repairs can be completed quickly. Production downtime can be reduced thanks to quick assistance provided by our remote support service - without technician lead time and travel time and you benefit additionally from these savings in time. Furthermore, the included hotline helps to minimize customer-internal assignments and therefore reduce training and personnel costs.
Your software is always up to date – at your request and without incurring any additional costs you can obtain a new software release. You have the latest functions at your fingertips and productivity is continually optimized – then you can react quickly to any statutory changes.
The desire for a simple payment method, predictable costs, cost control and transparency is provided with this type of contract as internal costs and time are saved if you take advantage of the Software maintenance contract. And what is more, you always know at the time of investment what costs to expect as a result of the purchase and operation of the system.