Repair service contract

The Repair service contract for your Bizerba hardware making it highly available at costs which can be planned.

If your device shuts down you are on the safe side with the Repair service contract. Stand-by services during our business hours are included, meaning that repairs can be done quickly. Production downtime can be reduced thanks to quick assistance provided by our remote support service - without technician lead time and travel time. Additionally benefit from time savings.

Highlights

Repairs: Repair of defective devices including set-up time, working time, travel expenses and genuine Bizerba spare parts
Remote support: Quick help via telephone, remote access and augmented reality to identify the source of errors and rectify faults

Options

Wear and tear parts included
Increase of Service Level Agreement (SLA): Extended availability means that the stand-by service adjusts their availability by up to 24 hours, seven days a week to your individual production times.
Runtime between 12 and 60 months

Product images and technical information could deviate and may not be available in your country.

Performance

High availability: Quick help & repair via remote support
Genuine Bizerba spare parts for an increased service life and functional life

Cost control

Transparent costs which can be planned due to the contract model

Downloads

Data Sheet (PDF; 284 kB)
Brochure (PDF; 515 kB)
Brochure Service (PDF; 4 MB)

Do you need more information or would you like to request a quote?

We look forward to your request.

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I hereby agree that Bizerba SE & Co. KG is allowed to use, in particular store and transfer to the extent as mentioned below, all contact information details (in particular name, company name, address, e-mail address) for communication in connection therewith until I exercise my right of withdrawal.

We take the protection of your personal data very seriously. This also includes the storage and processing as well as the transfer of personal data. Please, also see our data privacy statement. Any other use of your personal data, requests or other information or the transfer to third parties other than mentioned in this policy will only be made with your prior consent. Personal data will only be disclosed for the purpose of forwarding inquiries to relevant places and areas of our affiliated companies or sales partners of the Bizerba SE & Co. KG, as part of order data processing to service providers, by virtue of statutory provisions or within the framework of authorities entitled to receive information as required by law.