Software maintenance contract

With the Software maintenance contract your software always has the latest development status and you have direct access to specialists.

Your software is always up to date – at your request and without incurring any additional costs you can obtain software updates. You have the latest functions at your fingertips and productivity is continually optimized – then you can react quickly to any statutory changes.

Highlights

Software maintenance: Transfer of updated versions for licensed software modules
Remote support: Quick help via telephone, remote access and augmented reality to identify the source of errors and rectify faults

Options

Increase of Service Level Agreement (SLA): Extended availability means that the stand-by service adjusts their availability by up to 24 hours, seven days a week to your individual production times.
Runtime between 12 and 60 months

Product images and technical information could deviate and may not be available in your country.

Protection

Software maintenance:
- Always up-to-date with the latest software version for your equipment
- Security gaps are minimized

Performance

High availability: Quick help & repair via remote support

Downloads

Data Sheet (PDF; 300 kB)
Brochure (PDF; 515 kB)
Brochure Service (PDF; 4 MB)

Do you need more information or would you like to request a quote?

We look forward to your request.

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Comment

I hereby agree that Bizerba SE & Co. KG is allowed to use, in particular store and transfer to the extent as mentioned below, all contact information details (in particular name, company name, address, e-mail address) for communication in connection therewith until I exercise my right of withdrawal.

We take the protection of your personal data very seriously. This also includes the storage and processing as well as the transfer of personal data. Please, also see our data privacy statement. Any other use of your personal data, requests or other information or the transfer to third parties other than mentioned in this policy will only be made with your prior consent. Personal data will only be disclosed for the purpose of forwarding inquiries to relevant places and areas of our affiliated companies or sales partners of the Bizerba SE & Co. KG, as part of order data processing to service providers, by virtue of statutory provisions or within the framework of authorities entitled to receive information as required by law.