Software maintenance contract
With the Software maintenance contract your software always has the latest development status and you have direct access to specialists.
Your software is always up to date – at your request and without incurring any additional costs you can obtain software updates. You have the latest functions at your fingertips and productivity is continually optimized – then you can react quickly to any statutory changes.
Highlights
- Software maintenance: Transfer of updated versions for licensed software modules
- Remote support: Quick help via telephone, remote access and augmented reality to identify the source of errors and rectify faults
Options
- Increase of Service Level Agreement (SLA): Extended availability means that the stand-by service adjusts their availability by up to 24 hours, seven days a week to your individual production times.
- Runtime between 12 and 60 months
Product images and technical information could deviate and may not be available in your country.

Protection
- Software maintenance:
- Always up-to-date with the latest software version for your equipment
- Security gaps are minimized

Performance
- High availability: Quick help & repair via remote support
Downloads
- Data Sheet (PDF; 299 kB)
- Brochure Service contracts (PDF; 2 MB)
- Brochure Service (PDF; 4 MB)
Do you need more information or would you like to request a quote?
We look forward to your request.
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