At Bizerba, we are often able to analyze malfunctions and resolve problems remotely, without it being necessary for a technician to visit your premises. Our experienced product experts know the Bizerba technology through and through. Remote diagnostics enable them to explain to you in detail how to eliminate the problem, or they can even take control of your device remotely to remedy a malfunction. Additionally, we make use of state-of-the-art IT solutions as the basis for further services.
Telephone support up to 24/7
Reducing downtimes when problems occur – that is the top priority of our telephone support team, up to 24 hours a day. Take advantage of extended support times with a service contract. more
Make use of our software updates for ongoing system enhancements, proactive function monitoring of your hardware and software as well as data backup.