Full service contract

The Bizerba Full service contract offers all-round protection for your investments and allows flexible contract design.

A Full Service contract offers you all-round protection for your investment. You can fully concentrate on your core competencies while the Bizerba Service is taking care of your equipment. The flexible design of the contract enables us to create a service package individually tailored to your needs. The Bizerba full service contract offers you increased productivity, data and software security as well as cost control.

Highlights

  • Repairs: Repair of defective devices including set-up time, working time, travel expenses and genuine Bizerba spare parts
  • Software maintenance: Transfer of updated versions for licensed software modules
  • Annual check-up and remote support
  • Asset management: Regular survey of devices at customer site, e.g. for inventory purposes

Options

  • Wear and tear parts included
  • Increase of Service Level Agreement (SLA): Extended availability means that the stand-by service adjusts their availability by up to 24 hours, seven days a week to your individual production times.
  • Increase of preventative maintenance intervals
  • Runtime between 12 and 60 months

Product images and technical information could deviate and may not be available in your country.

Cost control

  • Transparent costs which can be planned due to the comprehensive contract model
  • Long-term cost control ensures your liquidity

Performance

  • Genuine Bizerba spare parts for an increased service life and functional life
  • High availability:
    • Due to regular preventative maintenance value and functionality of devices and systems remain intact
    • Quick help & repair via remote support

Protection

  • Software maintenance:
    • Always up-to-date with the latest software version for your equipment
    • Security gaps are minimized

Quality

  • Devices are tested to the highest quality standards in compliance with relevant regulations

Downloads

Do you need more information or would you like to request a quote?

 

We look forward to your request.

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We take the protection of your personal data very seriously. This also includes the storage and processing as well as the transfer of personal data. Please, also see our data privacy statement. Any other use of your personal data, requests or other information or the transfer to third parties other than mentioned in this policy will only be made with your prior consent. Personal data will only be disclosed for the purpose of forwarding inquiries to relevant places and areas of our affiliated companies or sales partners of the Bizerba India Private Limited, as part of order data processing to service providers, by virtue of statutory provisions or within the framework of authorities entitled to receive information as required by law.

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