Maintenance and repair: As remote support or on-site service

Many technical problems can be avoided by regular hardware checks. Preventive maintenance and inspection also extend the service life. And most system failures can be fixed faster than you think. Whether remote support or on-site service: We tailor our maintenance and support services to your individual needs - even up to 24/7 if desired. Minimize the risk of costly, time-consuming repairs and reduce downtime. Rely on reliable, fast support in the event of a malfunction or system failure.


Contact us

In the event of a malfunction, Bizerba service technicians are quickly on site.

Our maintenance and repair concepts reliably ensure proper functioning of your systems at affordable, predictable costs. Contract models are based on many years of experience in your industry. They are customized to your individual needs. You obtain a cost-effective solution which meets your requirements.

Remote support

Our Remote Support offers you fast, competent support via telephone, remote maintenance, remote device monitoring & device management or by means of the Bizerba Augmented Services: Preventive and reactive remote support is a fast, efficient method for preventive performance assurance and quick troubleshooting without long scheduling and travel costs.

Spare parts and area-wide service network

Our efficient spare parts logistics ensure that genuine Bizerba spare parts reach you quickly and reliably. The perfectly matching components and services support you in optimally protecting your systems and guaranteeing their long-term performance.

You can also rely on fast response times for on-site support. Because our global, area-wide network makes sure that our specialists are always close to you. Please contact us for further information and inquiries.

Important elements to guarantee performance also include customizing, updating and optimizing our software products. This includes, for example, regular updates and adaptation to changing requirements or ambient conditions. Also here you can fully rely on our services and expertise.

A comprehensive service also includes our competence for third-party systems. Our 3rd party service offers you cross-manufacturer support from a single source, whether this is about weighing or packaging technology or slicers. Feel free to contact us.

Last but not least, with our sharpening services we offer you state-of-the-art sharpening technology and service for Bizerba slicers and 3rd party equipment.

How you can benefit from our maintenance and repair concept


  • Fast and reliable remote or on-site support guarantee efficient troubleshooting
  • Shorter downtimes and increased availability at minimized costs
  • Professional maintenance and repair performed by the manufacturer ensures high quality
  • Genuine Bizerba spare parts are optimally matched to the devices and provide lasting protection for your investment
  • Use our know-how and expertise also for your 3rd party systems

Contact us


Contact us and find out more about our extensive range of maintenance and repair services.


I hereby agree that Bizerba South East Asia Pte Ltd is allowed to use, in particular store and transfer to the extent as mentioned below, all contact information details (in particular name, company name, address, e-mail address) for communication in connection therewith until I exercise my right of withdrawal.

We take the protection of your personal data very seriously. This also includes the storage and processing as well as the transfer of personal data. Please, also see our data privacy statement. Any other use of your personal data, requests or other information or the transfer to third parties other than mentioned in this policy will only be made with your prior consent. Personal data will only be disclosed for the purpose of forwarding inquiries to relevant places and areas of our affiliated companies or sales partners of the Bizerba South East Asia Pte Ltd, as part of order data processing to service providers, by virtue of statutory provisions or within the framework of authorities entitled to receive information as required by law.