Request for special release
It is possible for Bizerba suppliers to obtain approval for the delivery of defective parts caused by the supplier during the manufacturing process via a "Request for special release".
This arrangement ensures that we can document all changes of parts, components and subassemblies in our quality processes and procedures right from the start. Based on this data the responsible areas such as R&D, quality assurance and purchasing will check and monitor this process.
After examination of all the facts and circumstances you will receive notification of a release of the delivery.