Life cycle contract

The availability of the systems during the entire life cycle takes center stage and allows an individual service package at fixed monthly installments.

With the Life cycle contract Bizerba offers you customized, tailor-made solutions along the entire process: ranging from an individually configured new device to regular, preventative maintenance, repairs and of modular design, calibration, preparation for verification, verification support and industry stand-by service – everything for a fixed monthly installment during the entire contract term. Our support over the entire life cycle ensures highest possible availability of your equipment.

Highlights

  • Delivery and installation of new equipment
  • Repairs: Repair of defective devices including set-up time, working time, travel expenses and genuine Bizerba spare parts
  • Software maintenance: Transfer of updated versions for licensed software modules
  • Annual check-up and remote support
  • Asset management: Regular survey of devices at customer site, e.g. for inventory purposes
  • Uninstalling of devices after expiration of the contract term

Options

  • Wear and tear parts included
  • Increase of Service Level Agreement (SLA): Extended availability means that the stand-by service adjusts their availability by up to 24 hours, seven days a week to your individual production times.
  • Increase of preventative maintenance intervals
  • Runtime between 12 and 60 months

Product images and technical information could deviate and may not be available in your country.

Cost control

  • Transparent costs which can be planned due to the comprehensive contract model
  • Long-term cost control ensures your liquidity

Performance

  • Genuine Bizerba spare parts for an increased service life and functional life
  • High availability:
    • Due to regular preventative maintenance value and functionality of devices and systems remain intact
    • Quick help & repair via remote support

Protection

  • Software maintenance:
    • Always up-to-date with the latest software version for your equipment
    • Security gaps are minimized

Quality

  • Devices are tested to the highest quality standards in compliance with relevant regulations

Downloads

Do you need more information or would you like to request a quote?

 

We look forward to your request.

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