Service cloud access contract

With our Operational Services, you keep your device and software landscape efficient and up to date across all branches - without the need for time‑consuming on‑site visits. A secure connection to the Bizerba Cloud provides the technical foundation: by integrating your devices via the appropriate BCAP hardware, we enable uninterrupted and standardized remote access. This saves time, reduces effort, and increases the availability of your systems.

New software versions, security patches, and functional updates can be rolled out reliably and efficiently across multiple locations—even outside regular business hours and without disrupting ongoing operations.

Your benefits

• Secure cloud connectivity for your devices enabled by BCAP hardware

• Full remote access for software rollouts and support

• Reduced preparation effort thanks to standardized infrastructure

• Parallel software installations on multiple devices simultaneously

• Significant time and cost savings compared to on‑site service deployments

This creates a modern, scalable system landscape that grows with your business—efficient, secure, and future‑ready.