Interview

Retail Media in Physical Stores Creates New Revenue Opportunities

T his expert interview with Carina Leicht, Head of Global Retail Sales, explores how Retail Media is creating new opportunities for physical stores. We look at how existing in-store technology, such as digital displays at the fresh food counter, can become valuable media touchpoints at the point of sale. By integrating targeted advertising into established retail infrastructure, retailers can unlock new revenue potential while brands reach customers at a highly relevant moment in the buying journey.
  • Experience
Retail Media is one of the most relevant topics in retail right now. And Bizerba brings infrastructure to the table that is already deployed in thousands of stores worldwide.”
Carina Leicht
Head of Global Retail Sales
1
What does a scale have to do with advertising?
Carina Leicht |

The scale sits at the fresh food counter right where the customer decides what to buy. The display that used to show nothing but the price is now a fully functional advertising channel. Brand manufacturers can use it to promote products, run campaigns and to show recipe ideas at exactly the right moment, in exactly the right place.

2
What's in it for the retailer?

Retail Media provides a completely new revenue stream. The retailer monetises their own space and with very attractive margins, because brand manufacturers are willing to pay for this touchpoint. It's no longer just about selling products. The retailer becomes a media owner.

3
Why is Retail Media such a big topic right now?

Because traditional digital advertising is simply hitting its limits. Consumers are overwhelmed online and their attention is dropping. In physical retail it's different since the customer is there in person, ready to buy and focused. That's a moment online advertising simply can't replicate. The market is growing strongly as a result and that momentum is set to continue.

4
What role does Bizerba play in all of this?

Bizerba provides the infrastructure. The hardware that has been sitting in thousands of stores for decades and secure interfaces through which external systems, such as media agency applications, can deliver targeted advertising content to the displays, just like any other screen in the store.

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