- Founded: 1949
- Number of employees: 144
- 000
- Headquarters: Ivry-sur-Seine
- France
- More than 700 stores
From traditional systems to a more efficient fresh produce counter
Historically equipped with touch-screen scales throughout its traditional departments, the store faced several challenges: limited ergonomics, a lack of intuitiveness for new employees, increased maintenance requirements, and inconsistencies in the equipment across departments.
In 2023, store management expressed a desire to gradually modernize its fleet of scales in order to provide staff with equipment that was more efficient, easier to use, and better suited to evolving needs.
The first challenge concerned the meat department, where the keypad-operated scales were showing their limitations in terms of speed and ease of use.
The second challenge was related to the fish counter, which was equipped with equipment from a different brand, creating inconsistencies and making management more complex for both the staff and the technical department.
At the same time, the labeling system used for self-service shelving needed to be replaced.
A final challenge concerned ergonomics in the deli section: the old slicer required repetitive movements and did not meet expected safety and hygiene standards. A solution had to be found to reduce physical strain, facilitate cleaning, and ensure operator safety.
Modernizing Equipment to Support Our Teams
The store has begun a phased replacement of its button-operated scales with a new generation of Q1 touchscreen scales, starting with the meat department. Thanks to their intuitive interface, staff were able to start using them right away. The staff particularly appreciated how easy it is to change the roll and how smooth the operation is.
The fish counter has also been modernized with the installation of Q1 400 overhead scales, allowing the store to standardize its entire fleet of scales and simplify day-to-day management across the various departments.
For the self-service section, the store chose the new generation of dual-head GLM-E scales, renowned for their quality, durability, and high performance. This high-end equipment provides real added value in the lab.
The store also utilizes the software component, specifically BizTrack. The software ensures traceability, facilitates monitoring of carcass yield, and allows for more precise margin management, thereby improving the butchery’s financial management.
In the deli section, a Bizerba slicer was tested to address safety and ergonomic challenges. The Ceraclean coating, ease of cleaning, and user-friendliness immediately won over the staff… so much so that a second slicer was ordered.
Building on the success of this modernization, the store is already planning the next step: equipping the produce section with touchscreen scales for assisted sales starting in 2026, thereby continuing the complete standardization of its equipment fleet.
Finally, this transformation is part of a long-standing partnership spanning more than 30 years between the store and Bizerba. The relationship of trust between the teams and the technical support team—which is always available and responsive—contributes to the lasting success of this comprehensive project.
Leclerc's Solution for Traditional Bakeries, Butcher Shops, and Deli Counters
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