Bizerba Contracts – your benefits
With My Bizerba we do not offer you just a service package but the best service package for you. Tailor-made for your needs and always of highest Bizerba quality.
With our service contracts you benefit from many advantages.
More individual services and flexibility at consistently high quality. We have developed standardized service packages which can be flexibly designed using numerous options. You decide what type of services you need.
You define, e.g., the duration of the contract or the number of service intervals and combine your contracts with others or with further Bizerba services. You only pay for services you actually need. As an all-inclusive price making costs transparent and predictable. Moreover, with our Smart contracts you benefit from optimal investment protection and maintain liquidity since there are only minimal investment costs for Bizerba products.
Consulting at eye level
Together we determine your individual needs. We advise you on how to optimize your processes and reach your goals with us as a partner.
Best services and a trusting relationship are a top priority for us. Finest Weighing Solutions. Since 1866.
This is our promise to you.
Everything from a single source
Our modular concept of individualized products and services allows us to develop the perfect solution for your production. From hardware and software, labels or services such as training of your staff or financing of your machines. Everything from a single source.
Whether you are opting for an individual component or system solution – you receive Bizerba quality. With our solutions you are always up-to-date at fair conditions.
Services for each phase
With our service know-how we offer you the right support for your machine or system. Once we know your needs, we find the right service level for you. Defined processes which help you in terms of effort and responsibility.
Qualified service staff
Our service technicians are specialists and know the needs of your industry, reliably meet legal requirements and pay attention to your individual operating conditions.
Efficient and fast processes are important to us. A permanent, personal contact person will assist you. This will ensure that you will receive fast and down to earth assistance by one of our service employees.
Fast spare parts logistics
We permanently keep 20,000 original Bizerba spare parts in stock. In most cases, the service technician has the right spare part in his service van already on the day after the request and is with that directly on his way to you.
Open service know-how
Even customers who do not or only partially use Bizerba hardware and software decide for our know-how. Across all industries and company sizes.